At healourkarma.com, we strive to provide the best possible
experience for our customers. We understand that sometimes you may need to
cancel an order. Our Cancellation Policy outlines the conditions under which
cancellations are accepted and the procedures to follow.
You may cancel your order for physical products within 24 hours
of placing it, provided that it has not yet been shipped.
If the order has already been shipped, we cannot accept
cancellations. You may need to refer to our Return and Refund Policy for
further instructions.
To cancel your order, please contact our customer service team
at [email protected] with your order number and reason for
cancellation.
Once we receive your cancellation request, we will confirm the
status of your order and notify you if the cancellation is approved.
If your order is eligible for cancellation, we will process it
and issue a refund if applicable.
If your cancellation request is approved before the order is
shipped, we will process a full refund to your original method of payment
within 7-10 business days.
If you need to make changes to your order (e.g., updating
shipping address, changing product selection), please contact us as soon as
possible. We will do our best to accommodate your request if the order has not
yet been processed or shipped.
If you have any questions or concerns regarding our Cancellation
Policy, please do not hesitate to contact us. We are here to assist you and
ensure that your experience with healourkarma.com is positive and satisfactory.
Thank you for shopping with healourkarma.com. We appreciate your trust in our products and services.
